Privacy Policy

1. Introduction

This Privacy Policy explains how COYTX GLOBAL LLC (“COYTX”, “Company”, “we”, “our”, or “us”) collects, uses, stores, processes, discloses, and protects information relating to users of the COYTX website, mobile applications, trading platform, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, you must immediately discontinue use of the Services.

2. Company Information

COYTX is operated by:

3. Eligibility

The Services are intended solely for individuals who are at least eighteen (18) years of age and have the legal capacity to enter into binding agreements.

COYTX does not knowingly collect personal information from individuals under the age of 18.

If we become aware that information has been collected from a minor, we may remove such information and terminate the associated account.

4. Information We Collect

4.1 Information Provided by Users

We may collect information voluntarily provided by users, including:

• Full name;
• Email address;
• Country of residence;
• Information submitted through support requests, communications, or account-related inquiries.

4.2 Information Collected Automatically

When users access or use the Services, we may automatically collect:

• IP address;
• Browser type and version;
• Device identifiers and device information;
• Operating system information;
• Login history and security records;
• Cookies and similar technologies;
• Usage and activity information.

4.3 Transaction and Platform Activity Information

We may collect and maintain records relating to:

• Trading activity;
• Order history;
• Deposit history;
• Withdrawal history;
• Account balances;
• Security events;
• Platform interactions;
• Operational and compliance records.

5. Cookies and Similar Technologies

COYTX uses cookies, local storage technologies, and similar tools to:

• Authenticate users;
• Maintain platform functionality;
• Improve user experience;
• Analyze performance and traffic;
• Detect fraud and security threats;
• Protect user accounts and platform integrity.

Users may disable cookies through browser settings; however, certain functions of the Services may not operate properly.

6. Analytics, Infrastructure, and Service Providers

COYTX may utilize third-party service providers, including but not limited to:

• Google Analytics;
• Cloudflare;
• Amazon Web Services (AWS);
• Security, infrastructure, communication, and technology providers.

Such providers may process information on our behalf to support operation, security, analytics, maintenance, and performance of the Services.

COYTX is not responsible for the privacy practices of independent third-party providers.

7. Purposes of Processing Information

We may collect, use, process, store, and review information for purposes including:

• Providing and operating the Services;
• Managing user accounts;
• Processing transactions;
• Monitoring platform activity;
• Detecting fraud, abuse, market manipulation, and unauthorized activity;
• Maintaining security and system integrity;
• Communicating with users;
• Sending service notifications;
• Delivering marketing communications;
• Enforcing our Terms of Service and internal policies;
• Protecting the rights, property, and interests of COYTX, users, and third parties;
• Complying with legal obligations where applicable.

8. Compliance, Verification, and Due Diligence

Although identity verification may not be required for certain Services, COYTX reserves the right, at any time and in its sole discretion, to request:

• Identity verification documents;
• Proof of address;
• Source of funds information;
• Source of wealth information;
• Video verification;
• Enhanced due diligence documentation;
• Any additional information deemed necessary by the Company.

Failure to provide requested information may result in account restrictions, suspension, service limitations, withholding of transactions, or account termination.

9. Information Sharing and Disclosure

COYTX does not sell personal information.

We may disclose information where we determine such disclosure is necessary or appropriate to:

• Protect the Company;
• Protect users;
• Investigate fraud, abuse, or security incidents;
• Enforce our agreements and policies;
• Respond to legal requests;
• Comply with applicable laws, regulations, court orders, or governmental requests;
• Facilitate mergers, acquisitions, restructuring, financing transactions, or asset sales.

10. Data Retention

COYTX retains information for as long as reasonably necessary to fulfill business, operational, security, legal, compliance, dispute resolution, fraud prevention, enforcement, and recordkeeping purposes.

Account information, transaction records, communications, security logs, and related information may be retained after account closure, suspension, or deletion requests where COYTX determines such retention is necessary.

Retention periods may vary depending on operational requirements, legal considerations, risk management, fraud prevention needs, and business purposes.

Deletion of an account does not guarantee deletion of all associated records.

11. Data Storage and International Transfers

Information may be stored, processed, backed up, and transferred in the European Union and in other jurisdictions where COYTX, its affiliates, contractors, infrastructure providers, or service providers operate.

By using the Services, users acknowledge and consent to such transfers and processing.

12. Data Security

COYTX implements commercially reasonable technical, organizational, and administrative safeguards, including:

• SSL/TLS encryption;
• Encryption of sensitive information where appropriate;
• Access control procedures;
• Internal security controls;
• Monitoring systems;
• Security logging and incident management procedures.

Despite these measures, no method of storage or transmission can be guaranteed to be completely secure.

Users acknowledge and accept such risks.

13. Security Incidents

COYTX may investigate, monitor, preserve, review, and disclose information relating to suspected fraud, abuse, unauthorized access, security incidents, policy violations, suspicious activity, or unlawful conduct.

Where deemed appropriate or legally required, COYTX may notify affected parties and relevant authorities.

14. Marketing Communications

COYTX may send:

• Email communications;
• Push notifications;
• Promotional and marketing materials.

Users may opt out of marketing communications at any time by following available unsubscribe instructions or contacting support.

Operational, security, compliance, and account-related communications may continue regardless of marketing preferences.

15. User Rights

Subject to applicable law, operational requirements, security concerns, fraud prevention considerations, compliance requirements, and legitimate business interests, users may:

• Request account deletion;
• Update certain account information;
• Withdraw consent for marketing communications.

COYTX reserves the right to refuse, limit, delay, condition, or deny requests where permitted by law or where necessary to protect the Company, users, third parties, or legitimate business interests.

COYTX may, at its sole discretion and where required by applicable law, provide information relating to user accounts and personal data.

16. Restricted Jurisdictions

The Services are not intended for persons located in, residing in, organized in, or otherwise subject to the laws of jurisdictions restricted by COYTX.

Restricted jurisdictions may include, without limitation:

• United States residents;
• United Kingdom residents;
• United Arab Emirates residents;
• Canada residents;
• China residents;
• Singapore residents;
• Hong Kong residents;
• Iran;
• North Korea;
• Syria;
• Cuba;
• Russia;
• Belarus;
• Afghanistan;
• Venezuela;
• Any jurisdiction subject to sanctions, embargoes, restrictions, or prohibitions imposed by the United States, the European Union, the United Nations, or other competent authorities.

COYTX reserves the right to prohibit, restrict, suspend, terminate, or limit access to the Services from any jurisdiction, territory, person, entity, or category of users at any time and without prior notice.

17. Policy Changes

COYTX may amend, revise, replace, modify, or update this Privacy Policy at any time and in its sole discretion.

Updated versions become effective immediately upon publication unless otherwise stated.

Continued use of the Services following publication of an updated version constitutes acceptance of the revised Privacy Policy.

18. Contact Information

Questions regarding this Privacy Policy may be directed to: